Contact us

One address reaches a human for everything.

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We usually reply within 2–3 business days.

Game support

Found a bug, a game that won't load, or a match that got stuck? Tell us which game, what device and browser you were using, and what happened — a screenshot helps a lot. If it was an online match, include the room code from your challenge link if you still have it.

Billing and refunds

For anything about a RivalPit Premium purchase, email us from the address on your account with the subject "Refund request" or "Billing question". The full rules — including the 14-day refund window — are in our Refund Policy.

Privacy and your data

You can ask us to show you, correct, export, or delete the personal data on your account at any time — see the Privacy Policy for details. We verify requests via your account email.

Report a player

If someone is abusive in chat or you suspect cheating, email us the username, roughly when it happened, and what you saw. We review every report and act under our Terms & Conditions.

Ideas and feedback

Want a new game on RivalPit, or a feature that would make it better? We genuinely read these — several games on the site exist because someone asked.